Suppliers

At this time, KLH is not accepting solicitation for new suppliers. When enrollment opens, an update will be posted on this page.

Vendor Evaluation

Vendors are annually evaluated per three key performance indicators: on time delivery, including early delivery; quality, including nonconformance and corrective actions; and overall satisfaction, including responsiveness and customer service. KLH reserves the right to remove a vendor from the preferred supplier list at any time.

Vendor Confidentiality Agreement

KLH protects the privacy and projects of its customers by entering in a confidentiality agreement, and similarly, so must vendors. Vendors will not receive purchase orders until signed completion of the Vendor Confidentiality Agreement (.PDF). If found in violation of the confidentiality agreement, knowingly or otherwise, the company will be permanently removed from the preferred supplier list.

Terms & Conditions of Purchase for Goods and Services

Acceptance of KLH purchase orders constitutes acceptance of all Terms & Conditions of Purchase for Goods and Services (.pdf).

Quality Management Requirements

Vendors must abide by quality management requirements that may be flowed down via the purchase order. These requirements may affect documentation, handling, inspection, and more.

When required, vendors must provide evidence of certification or registration in the required standard; it is not acceptable to be compliant. If the certification or registration contains an expiration date, please proactively provide the revised copy before it expires. Vendors with past due certifications will not be eligible for orders until providing a valid document.

If a vendor errantly receives a purchase order with flow down requirements their company does not satisfy, it is the vendor’s responsibility to inform KLH before performing any work.