At this time, KLH is not accepting solicitation for new suppliers. When enrollment opens, an update will be posted on this page.

Vendor Evaluation

Vendors are annually evaluated per three key performance indicators: on time delivery, including early delivery; quality, including nonconformance and corrective actions; and overall satisfaction, including responsiveness and customer service. KLH reserves the right to remove a vendor from the preferred supplier list at any time.

Vendor Confidentiality Agreement

KLH protects the privacy and projects of its customers by entering in a confidentiality agreement, and similarly, so must vendors. Vendors will not receive purchase orders until signed completion of the Vendor Confidentiality Agreement (.PDF). If found in violation of the confidentiality agreement, knowingly or otherwise, the company will be permanently removed from the preferred supplier list.

Quality Management Requirements

Vendors must abide by quality management requirements that may be flowed down via the purchase order. These requirements may affect documentation, handling, inspection, and more. Full description of AS9100 Supplier Terms & Conditions (.PDF).

Vendors must provide evidence of certification or registration in the required standard; it is not acceptable to just be compliant. If a vendor errantly receives a purchase order with flow down requirements their company does not satisfy, it is the vendor’s responsibility to inform KLH before performing any work.

If your company is certified to quality management standards, please proactively provide KLH with a copy of your current certificate before it expires. Companies with past due certifications will not be eligible for purchase orders until providing KLH with a valid certificate.

Conflict Minerals Policy

Countries rich in minerals such as cobalt, coltan, cassiterite, copper, and gold are often marred by corruption, authoritarian repression, militarization, and civil war. Rebel groups, governments and mining companies exploit mineral resources, fuelling civil and interstate conflict as players vie for control over riches. Countries such as the Democratic Republic of Congo have fallen victim to revels who use revenue from minerals such as coltan, cassiterite, and wolframite to purchase arms and fuel conflict. Governments often establish repressive military regimes in mineral producing regions to protect their "national interests," but local populations rarely see the profits and are subjected to environmental damage wrought by corporations.

KLH Industries, Inc. pledges to not knowingly use raw materials composed of "Conflict Minerals" unless mandated by our customer. KLH, a service provider, does not always control raw material buying decisions, however, effort will be made to communicate KLH's desire to refrain from purchasing "Conflict Minerals" and documents suppliers positions regarding "Conflict Minerals" within our immediate supply chain.